![]() On the left-hand side, you will see a bunch of options to select, ie "General", "System Configuration", "Video", "Security", etc.Ĭlick on the + on the option that says, " System Configuration" and then select, "Thunderbolt Adapter Configuration" in the sub-menu. Keep tapping the F2 key till you see this screen.Once you have located the F2 key, turn on the laptop and continuously tap the F2 key until you see, " Preparing to enter setup" message in the upper right-hand corner. F2 Key Location: Locate the, " F2 key" on the keyboard.Once you have verified the WD19TB dock, shut down the laptop.On the Dell label, you will see the Model Type WD19TB to verify the issue. First, verify that you have a WD19TB dock.In the meantime, this guide will provide step-by-step instructions on how to solve this. Microsoft is currently aware of this issue and is currently working on a fix. ![]() The cause of this problem is a Windows 10 operating system "Known Issue". This guide will show you how to fix the USB/Ethernet ports on the Dell WD19TB Docking station with your Dell Latitude Laptop. ![]()
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